Through the years we’ve received numerous calls from people who were who are agitated and angry after receiving the services of an organization that didn’t provide the outcomes they claimed to deliver. It’s always a source of frustration for us to learn that a local carpet cleaner took the money of a client who had faith in them to handle their property but then left them at the beginning of the road with no money and anxious.
Most of the time, people don’t want to overspend on the carpet cleaning services and choose the most affordable company, and then purchase a more costly service later on from now. We’ve realized that because many people do not have knowledge of handling carpet cleaner firms and aren’t sure of what to be looking for when choosing a trustworthy firm. Therefore, we’ve compiled a some things to be aware of when selecting a carpet cleaning service in your local area…
7 things to watch out for in a cleaning service:
Are they professionally trained by an organization like the IICRC or NCCA? Do not be shy about asking. If they’ve been trained professionally they’ll be willing to give you their certifications.
Are they covered? This is a crucial question. Check whether the carpet cleaner is insured, and if they are covered by Treatment Risk as a part of their coverage. If there’s no coverage, they’re unable to provide services to your home, and you’re better off looking for another carpet cleaner.
Do they have testimonials from past customers? If they have testimonials and reviews from previous clients, it’s worth to look. The majority of reputable companies have an official facebook page or Google Business webpage or websites where you can view reviews to read.
What kind of equipment do they employ? Professional carpet cleaning requires professional equipment for carpet cleaning. Check their website for images of huge shopping trolleys-sized machines. A machine that is lightweight and can be carried easily will not suffice to give cleaning thoroughly.
Do they have uniforms? The best carpet cleaners in Birmingham are proud of their work and will give the effort into things like uniforms and branding of vehicles.
Do they provide quotes on visits or via phone? If they offer quotes via phone, the odds are that the quote is not accurate. The only way to determine an accurate estimate for carpet cleaning is to experience the work on the spot. Quotes over the phone are often way over-priced.
Do they provide an unconditional money-back assurance? A carpet cleaning service that is certain about their work will always give a warranty at least one form. Be wary of paying less for a service which doesn’t have a warranty in case you end up paying more in the event that you need to have the work re-done by a different company.
There you go. How to pick the right carpet cleaner in seven easy steps!
Do your carpets require of a cleaning?
If your carpets are looking dull in the last few years and you’d prefer to have them repaired instead of buying new carpet, speak to our team right now about the ways we can assist you.
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